// Field Briefing

Frequently asked.

Straight answers to the questions service businesses ask before they deploy. Every answer opens straight into Felix — who knows the full briefing and can take any question from there.

AI Ensembles™

🎭

🤖

🗂️

🐱

🔄

🎮

🎓

🪙

📖

🌑

Pricing & Trials

🤖

🧠

📅

💳

🔑

🧩

✍️

💳

🚪

Getting Started

⏱️

🌐

🏷️

Features & Capabilities

✍️

🐱

🌙

🏛️

🔧

💫

🏋️

⌨️

💓

Security & Trust

⚖️

🔐

💾

Industries & Verticals

🔨

🔗

Support & Known Issues

🎧

🐛

Helix Desk · Live

Didn't find it? Ask Felix.

Felix can answer any question — not just the ones here. Hand him a ticket, invoice, or asset, or just ask in plain language.

Frequently asked.

AI Ensembles™

What is an AI Ensemble™?

What is an AI agent?

How many AI Ensembles are there?

What is FELIX™?

Can I switch ensembles after graduation?

Do I have to use an AI Ensemble?

What is the graduation ceremony?

What is the coin?

What is The Lexicon™?

What is the Spotter?

Pricing & Trials

Does Helix have its own AI?

How do Helix AI Credits work?

Do AI Credits roll over from month to month?

What are credit blocks and how much do they cost?

Can I use my own AI key (Claude, OpenAI, etc.)?

What is shared pool mode for AI Credits?

Do you charge per-envelope fees for e-signatures?

Can I start using Helix now?

Can I cancel anytime?

Getting Started

How long does it take to get set up?

Do I need to install anything?

Can I run more than one brand?

Features & Capabilities

What is Helix Witness™?

What is FELIX™?

What is NIGHTSHADE?

What is M?

What is Q?

What is DaNA?

What is The Coach™?

What is the Command Bar™?

What is Helix Heartbeat™?

Security & Trust

What are the Three Laws?

How is my data protected?

What about backups?

Industries & Verticals

Which trades does Helix support?

Does Helix handle tickets, work orders, and invoicing together?

Support & Known Issues

How do I get support?

Are there known bugs?

Didn't find it? Ask Felix.