// cAND/or · Platform Status

Helix Platform Status

Helix PSA is built on industry-leading infrastructure trusted by millions of businesses globally. We publish this status openly — Law 3 demands it.

All Systems Operational

Localised network issue. Cloudflare (Buffalo, NY) is reporting a problem at a single location. Only users routed through that location are affected — Helix is operating normally everywhere else.

Component Status

Supabase

Database, Authentication & Edge Functions

All Systems Operational
30 days agoToday

Vercel

Application Hosting

All Systems Operational
30 days agoToday

Cloudflare

Network, CDN & DNS

Buffalo, NY, United States - (BUF) — Outage
30 days agoToday

Helix functions affected: Network routing — Helix PSA may load slowly or be intermittently inaccessible

Who this affects: only Helix users routed through Buffalo, NY. Users elsewhere are unaffected.

Anthropic

AI — FELIX™, Q™, The Coach™ (Claude models)

Checking…
30 days agoToday

Global status — no regional data available for this service

OpenAI

AI — GPT language models

Checking…
30 days agoToday

Google Gemini

AI — Gemini language models & AI Studio

Checking…
30 days agoToday

Global status — no regional data available for this service

Twilio

SMS & Messaging Notifications

Checking…
30 days agoToday

Resend

Transactional Email Delivery

Checking…
30 days agoToday

Global status — no regional data available for this service

Stripe

Payment Processing

Checking…
30 days agoToday

QuickBooks Online (Intuit Dev)

Accounting Integration API

Checking…
30 days agoToday

About this page

Helix PSA depends on best-in-class infrastructure partners trusted by thousands of businesses worldwide. When any of these services experience disruption, Helix PSA may be affected. Your data is always safe — Supabase maintains continuous backups and no data is ever lost during an outage. Our team is automatically notified of any disruption and we post updates in the incident log below.

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Incident Log · 90 Days

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No incidents in the past 90 days.

Ask Felix

Felix is aware of the current platform status and can answer your questions about it.

cAND/or · Helix PSA Platform Status · Auto-refreshes every 15 minutes
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