Integrations

Accept credit and debit card payments online. Power invoice payment links, saved cards on file, and automated contract billing.

Accept card-present payments at the counter using your Ingenico terminal via Eliot Management Group by Deluxe. Network-connected terminals supported — chip, swipe, tap, and PIN debit. Powered by 1stPayGateway.

Send and receive SMS. Appointment reminders, ticket status notifications, and inbound command routing to Helix and ARTINT. Bring your own Twilio account — your SMS costs, your number.

Sync invoices, payments, and client data with QuickBooks Online. Two-way sync keeps both systems current.

Full bidirectional sync with NinjaOne. Alerts auto-create tickets, assets sync, and Helix can trigger automations and device queries.

Transactional email for Helix — invoice delivery, ticket notifications, appointment confirmations, and contract e-sign requests. Bring your own Resend API key. Each brand can have its own key. Connect at client level to send on behalf of that client, using their own domain and sending reputation.

Connect Helix to Microsoft 365 for calendar sync, Outlook integration, and Teams notifications. Appointment scheduling syncs with Outlook. Tech availability imports from personal calendar blocks.

Connect Helix to Google Workspace for Google Calendar sync and Gmail integration. Appointment scheduling syncs with Google Calendar. Tech availability imports from personal calendar.

Send proposals and contracts for e-signature through DocuSign. Signature status tracked in real time. Signed documents stored in Helix automatically.

Power ARTINT™, The Coach™, and all AI features in Helix using Anthropic Claude models. The default AI engine — your API key, your costs.

Datto RMM device monitoring and automation. Each client maps to a Datto Site.

Use OpenAI GPT models as an alternative AI engine for Helix intelligence features. Bring your own OpenAI API key.

Atera RMM and helpdesk. Each client maps to an Atera Customer.

Use Google Gemini models as an alternative AI engine. Bring your own Google AI Studio API key.

N-able N-central monitoring. Each client maps to an N-central Customer or Site.

Use Groq's ultra-fast inference for Helix AI features. Bring your own Groq API key. Exceptional speed for real-time interactions.

ConnectWise Automate (formerly LabTech). Each client maps to an Automate Client.

Run AI models on your own infrastructure. Point Helix at your local Ollama server for complete data sovereignty — nothing leaves your network.

Kaseya VSA remote monitoring. Each client maps to a VSA Organization.

ManageEngine Endpoint Central (formerly Desktop Central). Each client maps to a Customer in MSP editions.

Surface hosting subscriptions, service expiry, and provisioning status from your WHMCS instance directly inside Helix client records. The Coach™ fires alerts automatically on suspended services and upcoming renewals. Multi-vendor hosting catalog sync is included.

Connect your Vystar business checking account to Helix for ACH payment processing, bank-level reconciliation, and real-time deposit visibility alongside your open receivables.

Connect your Truist business checking account to Helix for ACH payment processing, automated reconciliation, and full visibility of deposits against open invoices.

Migrate from ConnectWise Manage or run ConnectWise Automate alongside Helix. Import your full company, contact, ticket, and asset history in one pass — or let Automate alerts auto-create Helix tickets the same way NinjaOne does.

Twilio SendGrid email delivery for Helix Reach™. Connect at client level to send on behalf of that client using their own domain and sending reputation.

Mailgun email delivery and inbound routing for Helix Reach™. Connect at client level to send on that client's own domain.

Postmark email delivery for Helix Reach™. Separate streams for transactional and broadcast mail.

Amazon Simple Email Service for Helix Reach™. Lowest cost at volume, but requires production access before sending beyond the sandbox.

Authenticated SMTP relay. Simple and provider-agnostic, but delivery only — plain SMTP has no engagement webhooks, so Reach cannot report opens, clicks or bounces.

Push a Helix Reach™ audience into Constant Contact as a list. Helix computes the segment from live CRM data; Constant Contact handles design and sending. Keep your existing templates and still get an audience that is correct every time it runs.

Push a Helix Reach™ audience into a Mailchimp list. Segments computed from live CRM data stay accurate without exporting and re-importing.

Push a Helix Reach™ audience into Brevo for campaign sending.

Push a Helix Reach™ audience into ActiveCampaign for automation-heavy campaigns.

Push a Helix Reach™ audience into Campaign Monitor. Often used by agencies managing many client accounts.