Livefield

Google Maps Platform

mapsBuilt by cAND/or REST API · API Key Setup: ~10 minutes

Real road routing for your techs and crews: best stop order, live-traffic drive times between stops, and accurate address lookups. Powers My Route in Helix Go and the scheduler route map. Bring your own Google Cloud key — your usage, your billing (Google includes a monthly free credit).

Required Credentials

1 field

API Key

RequiredSecret

Google Cloud Console → APIs & Services → Credentials → Create credentials → API key. Billing must be on for the project. Restrict the key to the Routes API and Geocoding API (API restrictions). Helix calls Google from its server, so leave Application restrictions set to None.

Format:AIza••••••••••••••••••••••••••••••••

Enables →

route_optimizationtraffic_drive_timesgeocoding

Data Flow

3 capabilities

Helix initiates

Vendor notifies Helix

Both directions

// Helix → VendorHelix initiates

Best Stop Order

Helix → Vendor

Puts the day's stops in the shortest driving order — Helix always asks before changing the order

ProtocolREST API call

TriggerSuggest best order on My Route or the scheduler route map

AuthAPI Key

You configureEnable the Routes API in Google Cloud Console → APIs & Services → Library.

Helix doesNothing extra. Helix uses this key for every tech and crew route in this organization.

Live-Traffic Drive Times

Helix → Vendor

Drive time and distance for each leg, using current traffic

ProtocolREST API call

TriggerA route is shown in Helix Go or on the scheduler

AuthAPI Key

You configureRoutes API enabled (same as above).

Helix doesIf Google is unavailable Helix falls back to its free routing so the map always shows.

Address Lookup

Helix → Vendor

Turns customer addresses into map pins

ProtocolREST API call

TriggerA customer location is saved without map coordinates

AuthAPI Key

You configureEnable the Geocoding API in Google Cloud Console → APIs & Services → Library.

Helix doesUsed when locations are geocoded.

Ready to connect?

Log into Helix and open App Marketplace to configure this integration.

Open Helix